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June 2004
6 x 9, 426 pp., 26 illus.
$40.00/£29.95 (CLOTH)
Short

ISBN-10:
0-262-08331-0
ISBN-13:
978-0-262-08331-7

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Social Capital and Information Technology
Edited by Marleen Huysman and Volker Wulf

Preface
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vii
1Social Capital and Information Technology: Current Debates and Research
Marleen Huysman and Volker Wulf
1
ISocial Capital in Civic Engagement17
2Trust, Acceptance, and Alignment: The Role of IT in Redirecting a Community
Anna-Liisa Syrjänen and Kari Kuutti
21
3The Effects of Dispersed Virtual Communities on Face-to-Face Social Capital
Anita Blanchard
53
4Find What Binds: Building Social Capital in an Iranian NGO Community System
Markus Rohde
75
5How Does the Internet Affect Social Capital?
Anabel Quan-Haase and Barry Wellman
113
IISocial Capital in Knowledge Sharing133
6The Ties That Share: Relational Characteristics That Facilitate Information Seeking
Rob Cross and Stephen P. Borgatti
137
7Exploring the Eagerness to Share Knowledge: The Role of Social Capital and ICT in Knowledge Sharing
Bart van den Hooff, Jan de Ridder and Eline Aukema
163
8Design Requirements for Knowledge-Sharing Tools: A Need for Social Capital Analysis
Marleen Huysman
187
9Explaining the Underutilization of Business-to-Business E-Commerce in Geographically Defined Business Clusters: The Role of Social Capital
Charles Steinfeld
209
10The Impact of Social Capital on Project-Based Learning
Mike Bresnan, Linda Edelman, Sue Newell, Harry Scarbrough and Jacky Swan
231
IIIApplications of IT269
11Sharing Expertise: The Next Step for Knowledge Management
Mark Ackerman and Christine Halverson
273
12Pearls of Wisdom: Social Capital Building in Informal Learning Environments
Robbin Chapman
301
13Expertise Finding: Approaches to Foster Social Capital
Andreas Becks, Tim Reichling and Volker Wulf
333
14Fostering Social Creativity by Increasing Social Capital
Gerhard Fischer, Eric Scharff and Yunwen Ye
355
Contributors401
Index
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403
 
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