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April 2007
6 x 9, 352 pp., 18 illus.
$18.95/£14.95 (PAPER)
Trade

ISBN-10:
0-262-69349-6
ISBN-13:
978-0-262-69349-3

Other Editions
Cloth (2005)
Related Links
Author's Website (www.theresiliententerprise.com)Open this site in a new browser window.
Watch a talk by the author [links to MIT World]Open this site in a new browser window.
An Interview with Yossi Sheffi
Find this book in a library
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The Resilient Enterprise
Overcoming Vulnerability for Competitive Advantage
Yossi Sheffi

Reviews

"The Resilient Enterprise is more than a grab bag of stories about fires, thieves, and tornadoes. It is the timely analysis of an important—and overlooked aspect of business strategy. Mr. Sheffi argues that crisis control can be a competitive advantage for companies that get it right. Wise planning at headquarters is part of the answer, but only part: Companies need a whole culture of flexibility. It is impossible to know where trouble will hit next, but it is possible to create an atmosphere in which people at all levels respond to disruptions quickly and confidently. Metaphorically, levees can break at any time."
Wall Street Journal

"This may be the most important business book that you will buy this year. . . . Sheffi, an MIT Professor of engineering who writes with refreshing clarity and first-hand business knowledge has produced a practical guide, not just another risk management manual."
Director Magazine

"However counter-intuitive this may sound, Sheffi's detailed examination of the supply chain breadsowns at companies such as Amazon, Dell, General Motors, Intel, and UPS leaves little room for doubting his key messages: disaster might not be frequent but it is inevitable. And, the measures that organizations undertake before the event will almost certainly have a greater influence on the subsequent consequences than anything they might do afterwards."
Information Age

"[Sheffi is] quickly becoming the global expert on resilient enterprises."
John Robb’s Weblog

"In this world of 'lean inventory' this is a cautionary book that needs to be taken seriously."
800 CEO-Read

"The book offers solid advice and plenty of case studies on reducing vulnerability (start with an exhaustive analysis of your weaknesses), and on increasing supply chain flexibility (consider a last-minute customization program for certain products). And by the way, flexible companies are also top performers on a daily basis, writes Sheffi.

We especially appreciated the book's "Profile of a Disruption" and its warning that disruptions can keep on disrupting long after the fire is out. Just ask Ericsson."
Sean Silverthorne, HBS Working Knowledge

 
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