| Acknowledgments | xi |
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| About the Contributors
 Sample Chapter - Download PDF (32 KB) | xiii |
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| 1 | From Electronic Government to Information Government
Viktor Mayer-Schönberger and David Lazer
Sample Chapter - Download PDF (154 KB) | 1 |
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| I | Technological Change and Information Flows in Government | 15 |
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| 2 | Global Perspectives on E-Government
Darrell M. West | 17 |
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| Case Illustration
FirstGov: The Road to Success of the U.S. Government's Web Portal
Maria Christina Binz-Scharf | 33 |
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| 3 | Electronic Government and the Drive for Growth and Equity
Edwin Lau | 39 |
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| Case Illustration
"E-Government Is an Outcome": Michael Armstrong and the Transformation of Des Moines
Viktor Mayer-Schönberger and David Lazer | 59 |
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| 4 | Challenges to Organizational Change
Multi-Level Integrated Information Structures (MIIS)
Jane E. Fountain | 63 |
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| Case Illustration
From Computerization to Convergence: The Case of E-Government in Singpore
Ines Mergel | 94 |
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| Case Illustration
Dubai's Electronic Government
Viktor Mayer-Schönberger and David Lazer | 97 |
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| II | The Blurring of the Informational Boundary between State and Society | 99 |
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| 5 | Weak Democracy, Strong Information
The Role of Information Technology in the Rulemaking Process
Cary Coglianese | 101 |
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| Case Illustration
The EPA EDOCKET System
Gopal Raman | 123 |
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| 6 | Freedom of Information and Electronic Government
Herbert Burkert | 125 |
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| Case Illustration
Protecting Privacy by Requesting Access: Marc Rotenberg and EPIC
Viktor Mayer-Schönberger and David Lazer | 142 |
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| 7 | Socio-Technologies of Assembly
Sense Making and Demonstration in Rebuilding Lower Manhattan
Monique Girard and David Stark | 145 |
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| Case Illustration
The Rise and Fall (?) of Participatory Electronic Information Infrastructures
Åke Grönlund | 177 |
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| 8 | "Open-Source Politics" Reconsidered
Emerging Patterns in Online Political Participation
Matthew Hindman | 183 |
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| Case Illustration
Cyberprotesting Globalization: A Case of Online Activism
Sandor Vegh | 208 |
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| III | Evaluating the Impact of Reengineering Information Flows | 213 |
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| 9 | The Challenge of Evaluating M-Government, E-Government, and P-Government
What Should Be Compared with What?
Robert D. Behn | 215 |
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| Case Illustration
The Swiss E-Government Barometer: Kuno Schedler Feels the Temperature of E-Government Services
Viktor Mayer-Schönberger and David Lazer | 239 |
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| 10 | Information Quality in Electronic Government
Toward the Systematic Management of High-Quality Information in Electronic Government-to-Citizen Relationships
Martin J. Eppler | 241 |
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| Case Illustration
Information Quality in Electronic Government Websites: An Example from Italy's Ministry for Public Administration
Lorenzo Cantoni | 257 |
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| 11 | It Takes a Network to Build a Network
David Lazer and Maria Christina Binz-Scharf | 261 |
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| Case Illustration
TeleCities: Sharing Knowledge among European Cities
Viktor Mayer-Schönberger and David Lazer | 279 |
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| 12 | The Governing of Government Information
Viktor Mayer-Schönberger and David Lazer | 281 |
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| Index
Sample Chapter - Download PDF (89 KB) | 293 |
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