What We Know about Emotional Intelligence - Table of Contents

April 2009
6 x 9, 456 pp., 44 illus.
$29.95/£19.95 (CLOTH)
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ISBN-10:
0-262-01260-X
ISBN-13:
978-0-262-01260-7

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What We Know about Emotional Intelligence
How It Affects Learning, Work, Relationships, and Our Mental Health
Moshe Zeidner, Gerald Matthews and Richard D. Roberts

	Foreword by James Averill Sample Chapter - Download PDF (48 KB)	ix

	Preface Sample Chapter - Download PDF (71 KB)	xi

	Acknowledgments Sample Chapter - Download PDF (47 KB)	xvii

I	INTRODUCING . . . EMOTIONAL INTELLIGENCE

1	Emotional Intelligence: Mapping out the Terrain Sample Chapter - Download PDF (1.71 MB)	3

II	EMOTIONAL INTELLIGENCE: A NEW CONSTRUCT?

2	Measure for Emotional Intelligence Measures	37

3	The Intelligence in Emotional Intelligence	67

4	The Personality in Emotional Intelligence	103

III	EMOTIONAL INTELLIGENCE OBSERVED

5	Developing Emotional Intelligence: From Birth to Earth	141

6	How Social Is Emotional Intelligence?	169

7	Grace under Pressure: Emotional Intelligence, Stress, and Coping	203

IV	EMOTIONAL INTELLIGENCE IN ACTION

8	Schooling Emotional Intelligence	225

9	Work and Emotional Intelligence	253

10	Emotional Intelligence and the Toxic Work Environment	283

11	Emotional Intelligence in the Clinic	305

V	EMOTIONAL INTELLIGENCE . . . REVISITED

12	Emotional Intelligence: Known, Unknown, and Future Directions	341

	Glossary of Terms	375

	References	389

	Illustration Credits	425

	Index Sample Chapter - Download PDF (103 KB)	427

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