New!
Ben Shneiderman's book dramatically raises
computer users' expectations of what they should get from technology.
He opens their eyes to new possibilities and invites them to think freshly
about future technology. He also challenges hardware and software developers
to build products that better support human needs and that are usable
at any bandwidth. Shneiderman proposes Leonardo da Vinci as an inspirational
muse for the "new computing." He raises the intriguing question
of how Leonardo would use a laptop and what applications he would create.
Shneiderman shifts the focus from what computers can do to what users
can do. A key transformation is to what he calls "universal usability,"
enabling participation by young and old, novice and expert, able and disabled.
This transformation would empower those yearning for literacy or coping
with their limitations. Shneiderman proposes new computing applications
in education, medicine, business, and government. He envisions a World
Wide Med that delivers secure patient histories in local languages at
any emergency room and thriving million-person communities for e-commerce
and e-government. Raising larger questions about human relationships and
society, he explores the computer's potential to support creativity, consensus-seeking,
and conflict resolution. Each chapter ends with a Skeptic's Corner that
challenges assumptions about trust, privacy, and digital divides.