BOOKSELLER, MIT Press, to perform complex customer service, sales, merchandising, and clerical duties in a fast-paced retail environment. Responsibilities include responding to client inquiries on the sales floor, via telephone, and by email; providing direct sales assistance to customers regarding the books published by the Press and its publishing disciplines; processing sales via cash register; ordering, shipping, and receiving inventory; stocking and merchandising shelves; providing general clerical support; representing the bookstore at off-site events; and other duties as needed.
The MIT Press Bookstore functions as a showroom for the MIT Press and provides a range of retail services to both the MIT community and the public-at-large, with a specific emphasis on scholarly and academic publishing.
A high school diploma or its equivalent; a minimum of one year of bookstore or related retail experience; experience working as part of a retail team in a fast-paced, customer service-environment; strong interpersonal and customer service skills and ease with telephone, email, and in-person communication; and attention to detail. Must be able to juggle multiple priorities despite frequent interruptions, work independently, handle confidential financial information, interpret store policies using discretion and judgment, and lift boxes weighing up to 30 lbs. Familiarity with Press’s publications and the Institute helpful, as is an active interest in scholarly or nonfiction publishing. A basic understanding of the Press’s scholarly disciplines (e.g., computer science, neuroscience, linguistics, etc.) would be useful. Post high school education and proficiency with Excel and Word preferred.
Bookstore hours: M-F, 9:00 A.M. - 7:00 P.M.; weekends, 12:00 - 6:00 P.M.
Must be flexible about scheduling and able to work evening and occasional weekend hours.
DIGITAL PRODUCTS ASSISTANT
DIGITAL PRODUCTS ASSISTANT, MIT Press, to join the Digital Products group of a major publisher of scholarly books and journals. As part of the team responsible for managing e-book production, asset management and distribution, and supporting new and existing content platforms, will participate in the development, evaluation, testing, and deployment of new digital products for both the Books and Journals divisions of the Press. Daily tasks include preparation and distribution of PDF and e-Pub files; distribution of assets and metadata to ebook vendors and scholarly communication partners; upkeep of the bibliographic and distribution databases and Press digital archive; assisting in the maintenance of technology vendor relationships; testing content files and platforms to ensure consistency and accuracy; evaluation of backlist files for their suitability in digital products; and general asset management. Will also provide general administrative support to the team.
Experience working in a cross-platform, electronic production environment; working knowledge of HTML/XML standards and practices, particularly in the publishing sector; and proficiency with Adobe Acrobat and Microsoft Office. A bachelor’s degree and ePub file creation and Adobe Creative Suite experience preferred.
This position is a one-year appointment with the possibility of renewal.
SUBSCRIPTION SALES REPRESENTATIVE
SUBSCRIPTION SALES REPRESENTATIVE, INSTITUTIONAL MARKET, MIT Press, to be responsible for selling new and existing online subscription products to the academic library, school, and corporate markets. The products include digital collections, journal subscriptions, and e-books. Responsibilities include maintaining and further developing relationships with existing customers; targeting new business through research, networking, and cold calling; responding to a high volume of daily email and telephone customer/internal queries; preparing quotes, negotiating pricing, and providing follow-up through all stages of the sale; training and demoing products remotely via WebEx or Skype; the daily use of internal software for tracking, e.g., RedLink and other tools for usage and other data related to institutional subscriptions; and collaborating with internal stakeholders. The MIT Press is a leader in university press publishing with a global academic reputation for publishing content that advances scientific and technological discourse.
At least three years of experience in publishing, digital sales, or related field such as marketing or library science; strong interpersonal and communication skills; ability to prioritize and work both independently and within a team-oriented environment; and facility with Microsoft products and learning new technologies.
Must be able to travel up to 20% of time, including conferences and library visits.
Unless otherwise indicated, please apply for these positions on the MIT Jobs Site.
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