BOOKSELLER, MIT Press, to perform complex customer service, sales, merchandising, and clerical duties in a fast-paced retail environment. Responsibilities include responding to client inquiries on the sales floor, via telephone, and by email; providing direct sales assistance to customers regarding the books published by the Press and its publishing disciplines; processing sales via cash register; ordering, shipping, and receiving inventory; stocking and merchandising shelves; providing general clerical support; representing the bookstore at off-site events; and other duties as needed.
The MIT Press Bookstore functions as a showroom for the MIT Press and provides a range of retail services to both the MIT community and the public-at-large, with a specific emphasis on scholarly and academic publishing.
A high school diploma or its equivalent; a minimum of one year of bookstore or related retail experience; experience working as part of a retail team in a fast-paced, customer service-environment; strong interpersonal and customer service skills and ease with telephone, email, and in-person communication; and attention to detail. Must be able to juggle multiple priorities despite frequent interruptions, work independently, handle confidential financial information, interpret store policies using discretion and judgment, and lift boxes weighing up to 30 lbs. Familiarity with Press’s publications and the Institute helpful, as is an active interest in scholarly or nonfiction publishing. A basic understanding of the Press’s scholarly disciplines (e.g., computer science, neuroscience, linguistics, etc.) would be useful. Post high school education and proficiency with Excel and Word preferred.
Bookstore hours: M-F, 9:00 A.M. - 7:00 P.M.; weekends, 12:00 - 6:00 P.M.
Must be flexible about scheduling and able to work evening and occasional weekend hours.
TECHNICAL SPECIALIST, LaTeX AND SCRIPTING
To devise and implement procedures for production of LaTeX manuscripts, including copyediting and author review of edits; create LaTeX macros and template adaptation; and provide technical support to LaTeX authors and LaTeX support throughout manuscript editing, prepress preparation, production, and electronic book creation and publication. Responsibilities include supporting authors and in-house project managers with LaTeX typesetting and layout adjustments; troubleshooting author-created file problems; migrating, creating, and maintaining a library of custom LaTeX templates; modifying existing in-house or author files to conform to design specifications; applying improvements across a library of templates and macros; modifying existing LaTeX files to allow for electronic copyediting and author review of edits; training and assisting editors and authors with specified LaTeX editor such as BaKoMa and LyX; and writing and editing custom XSLT transformations for XML manuscript conversions. Will also typeset books from author-supplied files and troubleshoot artwork in all manuscripts as needed. Will work closely with project managers; the technology team; and freelancers, editors, authors, vendors, compositors, and printers.
REQUIRED: B.A./B.S.; comfort with both Macintosh and Windows environments; absolute fluency with LaTeX and a variety of LaTeX tools and packages; fluency with Adobe Acrobat and Photoshop, Microsoft Word and Excel, FTP clients, and other file management systems; minimum of two years’ electronic and print production/typesetting/publishing experience; and excellent organizational, electronic file management, and verbal and written communication skills. Experience with advanced LaTeX development (creation of macros and related TeX hacking) preferred, as is proficiency with XSLT and other text scripting and transformation languages.
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