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Hardcover | Out of Stock | 368 pp. | 7 x 9 in | 44 illus. | July 2001 | ISBN: 9780262182140
eBook | $36.95 Short | January 2009 | ISBN: 9780262253277
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Accessing and Browsing Information and Communication


This book contends that accessing and browsing information and communication are multidimensional and consequential aspects of the information user’s entire experience and of general human behavior. Problems in information creation, processing, transmittal, and use often arise from an incomplete conceptualization of the "information seeking" process, where information seeking is viewed as the intentional finding of specific information. The process has traditionally been considered to begin with some kind of search query and end with some kind of obtained information. That, however, may be only the last, most easily observable—and perhaps not even primary—stage of a complex sequence of activities.

This book reviews related theory, research, practice, and implications from a wide range of disciplines. It also analyzes converging forms of information, including mass media, online information services, the Internet and World Wide Web, libraries, public spaces, advertisements, and organizational communication. Extensive case studies illustrate the theoretical material.

About the Authors

Ronald E. Rice is Professor and Chair of the Department of Communication in the School of Communication, Information, and Library Studies, Rutgers University.

Maureen McCreadie is Professor in Library and Instructional Services at Bucks County Community College.


“"Richly detailed case studies and helpful narrative tables enliven this very systematic and orderly review of the access and browsing literature relevant to information and communication."”
J. David Johnson, Professor and Dean, College of Communications and Information Studies, University of Kentucky
“This work presents a useful framework for browsing as a basic human activity for the online age. The examples and ideas are drawn from a range of disciplines and are woven together in a readable and scholarly volume.”
Gary Marchionini, Cary C. Boshamer Professor, School of Information and Library Science, University of North Carolina at Chapel Hill
“In the networked world, browsing has supplanted direct searching as the primary means to locate information. Rice, McCready, and Chang bring together the diverse body of research on browsing in a useful form that will be a basic source for scholars and students of information-related behavior.”
Christine L. Borgman, Professor & Presidential Chair in Information Studies, University of California, Los Angeles