Connecting Democracy

Connecting Democracy

Online Consultation and the Flow of Political Communication

Edited by Stephen Coleman and Peter M. Shane

An investigation of the effect of government online forums on democratic practices in the United States and Europe.





An investigation of the effect of government online forums on democratic practices in the United States and Europe.

The global explosion of online activity is steadily transforming the relationship between government and the public. The first wave of change, “e-government,” enlisted the Internet to improve management and the delivery of services. More recently, “e-democracy” has aimed to enhance democracy itself using digital information and communication technology. One notable example of e-democratic practice is the government-sponsored (or government-authorized) online forum for public input on policymaking. This book investigates these “online consultations” and their effect on democratic practice in the United States and Europe, examining the potential of Internet-enabled policy forums to enrich democratic citizenship.

The book first situates the online consultation phenomenon in a conceptual framework that takes into account the contemporary media environment and the flow of political communication; then offers a multifaceted look at the experience of online consultation participants in the United States, the United Kingdom, and France; and finally explores the legal architecture of U.S. and E. U. online consultation. As the contributors make clear, online consultations are not simply dialogues between citizens and government but constitute networked communications involving citizens, government, technicians, civil society organizations, and the media. The topics examined are especially relevant today, in light of the Obama administration's innovations in online citizen involvement.


Out of Print ISBN: 9780262016568 440 pp. | 6 in x 9 in 7 figures


$35.00 X ISBN: 9780262516464 440 pp. | 6 in x 9 in 7 figures


Stephen Coleman

Stephen Coleman is Professor of Political Communication in the Institute of Communications Studies at the University of Leeds.

Peter M. Shane

Peter M. Shane is Jacob E. Davis and Jacob E. Davis II Chair in Law at the Ohio State University.


  • The volume is more than a collection of conference really gets into the nuts and bolts of issues such as policymaker accountability, the current relatively small number of input participants, and the current unequal access to digital resources...[Connecting Democracy] provides a pathway to the future of participatory democracy and deserves serious attention.

    Brad Reid

    Computing Reviews


  • Online consultation and collaboration are the keys to better communications and government performance. Coleman and Shane have put together a distinguished set of thinkers who propose innovative ways to empower citizens, create digital networks, and promote more meaningful forms of electronic democracy. This is not a futuristic vision, but a model of how government can and should operate.

    Darrell M. West

    Vice President of Governance Studies, Brookings Institution

  • Connecting Democracy is a must read for anyone interested in how the Internet has changed the way democracies work. The book makes clear that the Internet can transform governance in much more complex ways than often recognized.

    James N. Druckman

    Payson S. Wild Professor of Political Science, and Faculty Fellow at the Institute for Policy Research at Northwestern University

  • This impressive volume draws on experience from around the globe, and raises fundamental questions about the nature of democratic institutions, as well as whether or how technology makes a difference. This is a book that scholars, students and policymakers cannot afford to ignore, because it offers clear thinking and solid evidence on democratic practice for the future.

    Karen Mossberger

    Professor, Public Administration, University of Illinois at Chicago

  • Online consultation has enormous promise for supporting democratic institutions and processes, but the reality seldom approximates the visions of its champions. A stellar, international set of cyber-realists have assembled this multi-disciplinary collection to explain why this is the case, and what can be done to realize its potential. This is must reading for anyone with a serious interest in democracy and the Internet.

    William H. Dutton

    Professor of Internet Studies, Oxford Internet Institute, University of Oxford