Governance and Information Technology
From Electronic Government to Information Government
Experts discuss moving beyond the notion of electronic government and its focus on technology and efficiency to a broader concept of “information government” that incorporates the role of information flows within government, between government and citizens, and among citizens themselves.
Developments in information and communication technology and networked computing over the past two decades have given rise to the notion of electronic government, most commonly used to refer to the delivery of public services over the Internet. This volume argues for a shift from the narrow focus of “electronic government” on technology and transactions to the broader perspective of information government—the information flows within the public sector, between the public sector and citizens, and among citizens—as a way to understand the changing nature of governing and governance in an information society. The chapters discuss the interplay between recent technological developments and evolving information flows, and the implications of different information flows for efficiency, political mobilization, and democratic accountability. The chapters are accompanied by short case studies from around the world, which cover such topics as electronic government efforts in Singapore and Switzerland, the U.S Environmental Protection Agency's effort to solicit input on planned regulations over the Internet, and online activism "cyberprotesting" globalization.
Contributors Robert D. Behn, Maria Christina Binz-Scharf, Herbert Burkert, Lorenzo Cantoni, Cary Coglianese, Martin J. Eppler, Jane E. Fountain, Monique Girard, Åke Grönlund, Matthew Hindman, Edwin Lau, David Lazer, Viktor Mayer-Schönberger, Ines Mergel, Gopal Raman, David Stark, Sandor Vegh, Darrell M. West
HardcoverOut of Print ISBN: 9780262134835 328 pp. | 7 in x 9 in 19 figures, 12 tables
Paperback$19.75 S | £15.99 ISBN: 9780262633499 328 pp. | 7 in x 9 in 19 figures, 12 tables
The editors of Governance and Information Technology have assembled a strong juxtaposition of general overviews and concrete case studies to critically examine ways in which information and communication technologies are reconfiguring access to information both within government and between governments and citizens. This book not only challenges the idea that new technologies are democratizing access, but also presents alternative conceptions, such as the development of an 'information class', that will shape debate and research on the political implications of e-government.
Professor William H. Dutton
Director, Oxford Internet Institute, University of Oxford
Through a rich set of essays by leading thinkers, this book advances the next generation of ideas about information technology and government, moving the literature beyond the original, transactional conception of 'electronic government.' The authors bring up to date a thesis extending back to Federalist thought in the U.S., which is that flows of information are central to the exercise of power and indeed form one of the foundations of government.
University of California, Santa Barbara
This book, which is primarily for scholars and interested students of political communication and new information technologies, shifts the focus of e-government studies from technology to information transmission. The latter addresses communication relations between citizens and government as well as among government actors. I am heartened by the authors' effort because the emphasis of works on e-government too easily descend into highly technical treatises that forget the role of politics and the function of technology as another (and hopefully better) means to facilitate information exchange. Instead, the writers and editors of Governance and Information Technology keep their attention on the technology as a means and not as an end.
Department of Political Science, Brigham Young University
So you thought information technology in the form of 'e-government' would save taxpayer dollars, improve government performance, increase transparency and accountability, and promote democratic participation–and all in a hurry too? Some first-rate scholars of the subject show how the several truths about these matters are much more complicated, and the reasons for them sometimes paradoxical.
The e-governance revolution has transformed the way that governmentcommonly delivers basic services. But has it transformed democracy? This isa first-class study of the complex processes of information flows betweencitizens and government. Drawing upon well-known experts and a diverserange of cases, the study provides provocative and important insights intoprocesses of political communications, the uses and limits of informationtechnologies, and the transformation of modern governments.
United Nation Development Programme
Information is the foundation of government. These essays provide a deeper understanding of the ways information flows within government and between government and citizens. If knowledge is power, this is a powerful book.
Joseph S. Nye Jr
Distinguished Service Professor, Harvard University, and author of Soft Power: The Means to Success in World Politics