See Sooner, Act Faster
How Vigilant Leaders Thrive in an Era of Digital Turbulence
How organizations can anticipate threats, spot opportunities, and act faster when the time is right; with rich examples including Adobe, MasterCard, and Amazon.
When turbulence is the new normal, an organization's survival depends on vigilant leadership that can anticipate threats, spot opportunities, and act quickly when the time is right. In See Sooner, Act Faster, strategy experts George Day and Paul Schoemaker offer tools for thriving when digital advances intensify turbulence.
Vigilant firms have greater foresight than their rivals, while vulnerable firms often miss early signals of external threats and organizational challenges. Charles Schwab, for example, was early to see and act on the promise of “robo-advisors”; Honeywell, on the other hand, stumbled when Nest Labs came out first with a “smart” thermostat. Day and Schoemaker show leaders how to assess their vigilance capabilities and cultivate insight and foresight throughout their organizations. They draw on a range of cases, including Adobe and Intuit's move to the cloud, Shell's investment in clean energy, and MasterCard's early recognition of digital challenges.
Day and Schoemaker describe how to allocate the scarce resource of attention, how to detect weak signals and separate them from background noise, and how to respond strategically before competitors do. The challenge is not just to act faster but to act wisely, and the authors suggest ways to create dynamic portfolios of options. Finally, they offer an action agenda, with tips for fostering vigilance and agility throughout an organization. The rewards are stronger market positions, higher profits and growth, more motivated employees, and organization longevity.
Hardcover$29.95 T | £22.50 ISBN: 9780262043311 208 pp. | 6 in x 9 in 17 figures
This book is a wake-up call! Try Day and Schoemaker's vigilance test! If your business scores low, you are doomed … unless you wake up in time.
S. C. Johnson & Son Distinguished Professor of International Marketing, Kellogg School of Management, Northwestern University
Individuals and institutions all miss signals—and they always will. But this book provides priceless insight into how they could all see more, identify options earlier, and develop a sharper, more coherent sense of the world they operate in.
CEO; author of Willful Blindness
The root of a company's ability to anticipate and take action when the time is right is leadership. Day and Schoemaker provide a valuable guide to help leadership teams develop the ability to remain ever-vigilant. You'll find numerous practical methods, developed with tremendous academic rigor, to help you navigate ever-increasing digital disruption.
former CEO, The Vanguard Group
This is a thoroughly tested playbook for all leadership teams needing to think ahead and act strategically in the face of daunting uncertainty. The tools and frameworks that Day and Schoemaker provide will be sturdy handrails to use for the early detection, interpretation and timely response to weak signals of potential opportunities and impending threats.
Coxe Distinguished Professor, Tuck School of Business, Dartmouth Collee; author of Reverse Innovation
Day and Schoemaker offer a great roadmap for leaders wishing to hone their dynamic capabilities, drawing on best practices as well as the latest research from multiple academic disciplines. Their vigilance model has been tested with field data, practical wisdom and analytical modeling in line with current advances in building foresight. The book is also a terrific read.
David J. Teece
Tusher Professor, Institute for Business Innovation, Haas School, University of California, Berkeley; Chairman, Berkeley Research Group
Practical advice with great examples; when transforming our five hospitals and reimagining the future of cancer care, this book would have been very helpful to take health and healing beyond the boundaries of imagination.
Gerard van Grinsven
former President & CEO, Cancer Treatment Centers of America
No leader can succeed without foresight. Day and Schoemaker clearly lay out the challenges of, and solutions for, navigating digital turbulence. I especially like their detailed analysis of how LED technologies profoundly disrupted the long-standing lighting industry, having lived through this firsthand as a member of Philips's leadership team.
Chairman, Ahold Delhaize NV; former CEO, ING Group NV
To thrive in an increasingly uncertain future, we must all learn to be more vigilant. This book gives health care leaders terrific guidance, enhanced with rich examples, on how to stay ahead of the current and coming turbulence.
Stephen K. Klasko
CEO, Thomas Jefferson University Hospitals, Inc.