Nelly Oudshoorn

Nelly Oudshoorn is Professor of Science and Technology Studies at the University of Twente in the Netherlands.

  • How Users Matter

    How Users Matter

    The Co-Construction of Users and Technology

    Nelly Oudshoorn and Trevor Pinch

    Users have become an integral part of technology studies. The essays in this volume look at the creative capacity of users to shape technology in all phases, from design to implementation. Using a variety of theoretical approaches, including a feminist focus on users and use (in place of the traditional emphasis on men and machines), concepts from semiotics, and the cultural studies view of consumption as a cultural activity, these essays examine what users do with technology and, in turn, what technology does to users. The contributors consider how users consume, modify, domesticate, design, reconfigure, and resist technological development—and how users are defined and transformed by technology.

    The essays in part I show that resistance to and non-use of a technology can be a crucial factor in the eventual modification and improvement of that technology; examples considered include the introduction of the telephone into rural America and the influence of non-users of the Internet. The essays in part II look at advocacy groups and the many kinds of users they represent, particularly in the context of health care and clinical testing. The essays in part III examine the role of users in different phases of the design, testing, and selling of technology. Included here is an enlightening account of one company's design process for men's and women's shavers, which resulted in a "Ladyshave" for users assumed to be technophobes. Taken together, the essays in How Users Matter show that any understanding of users must take into consideration the multiplicity of roles they play—and that the conventional distinction between users and producers is largely artificial.

    • Hardcover $45.00 £38.00
    • Paperback $30.00 £25.00

Contributor

  • The Handbook of Science and Technology Studies, Third Edition

    The Handbook of Science and Technology Studies, Third Edition

    Edward J. Hackett, Olga Amsterdamska, Michael E. Lynch, and Judy Wajcman

    A comprehensive and authoritative overview of current research, major theoretical perspectives, and new research directions in the study of science, technology, and society.

    Science and Technology Studies is a flourishing interdisciplinary field that examines the creation, development, and consequences of science and technology in their cultural, historical, and social contexts. The New Handbook of Science and Technology Studies provides a comprehensive and authoritative overview of the field, reviewing current research and major theoretical and methodological approaches and analyzing emergent issues in a form that is accessible to new and established scholars from a range of disciplines. Handbook chapters review the dominant theoretical perspectives of STS, present the current state of research on a spectrum of topics in the field, analyze changes brought about by the commercialization of science, study interactions between science and other institutions, examine the role of experts and the public in scientific and technological decision making, and consider the cultural and social dimensions of new technologies. The New Handbook of Science and Technology Studies is the third in a series of volumes sponsored by the Society for Social Studies of Science that have defined the field of Science and Technology Studies. It will be an essential resource for scholars in that field as well as for those in such neighboring disciplines as anthropology, history, philosophy, sociology, law, political science, feminist and critical theory, and literary studies.

    Contributors Vincanne Adams, Warwick Anderson, Brian Balmer, Daneil Barben, Pablo Boczkowski, Steve Breyman, Massimiano Bucchi, Regula Burri, Nancy Campbell, Adele E. Clarke, H.M. Collins, Susan E. Cozzens, Jennifer L. Croissant, Park Doing, Joseph Dumit, Steven Epstein, Henry Etzkowitz, Robert Evans, Erik Fisher, Stefan Fuchs, Sonia Gatchair, Ronald N. Giere, Thomas F. Gieryn, Namrata Gupta, David H. Guston, Adam Hedgecoe, Christopher R. Henke, David Hess, Linda Hogle, Alan Irwin, Sheila Jasanoff, Deborah G. Johnson, David Kaiser, William Keith, Carol Kemelgor, Kyung-Sup Kim, Andrew Lakoff, Bruno Latour, Leah A. Lievrouw, Margaret Lock, Brian Martin, Paul Martin, Philip Mirowski, Cyrus Mody, Federico Neresini, Gonzalo Ordóñez, Nelly Oudshoorn, Trevor Pinch, Alex Preda, Brian Rappert, William Rehg, Marina Ranga, Cynthis Selin, Esther-Mirjam Sent, Steven Shapin, Sergio Sismondo, Laurel Smith-Doerr, Miriam Solomon, Susan Leigh Star, John Stone, Lucy Suchman, Anupit Supnithadnaporn, Charles Thorpe, Stephen Turner, The Virtual Knowledge Studio, Jameson M. Wetmore, Sally Wyatt, Steven Yearley

    • Hardcover $72.00 £60.00