Richard Ling

Rich Ling is Professor at the IT University of Copenhagen, Senior Research Scientist at the Telenor Research Institute near Oslo, and Adjunct Professor at the University of Michigan. He is the author of New Tech, New Ties: How Mobile Communication Is Reshaping Social Cohesion (MIT Press, 2008).

  • Taken for Grantedness

    Taken for Grantedness

    The Embedding of Mobile Communication into Society

    Richard Ling

    An examination of how the mobile phone has become part of the fabric of society—as did such earlier technologies as the clock and the car.

    Why do we feel insulted or exasperated when our friends and family don't answer their mobile phones? If the Internet has allowed us to broaden our social world into a virtual friend-net, the mobile phone is an instrument of a more intimate social sphere. The mobile phone provides a taken-for-granted link to the people to whom we are closest; when we are without it, social and domestic disarray may result. In just a few years, the mobile phone has become central to the functioning of society. In this book, Rich Ling explores the process by which the mobile phone has become embedded in society, comparing it to earlier technologies that changed the character of our social interaction and, along the way, became taken for granted.

    Ling, drawing on research, interviews, and quantitative material, shows how the mobile phone (and the clock and the automobile before it) can be regarded as a social mediation technology, with a critical mass of users, a supporting ideology, changes in the social ecology, and a web of mutual expectations regarding use. By examining the similarities and synergies among these three technologies, Ling sheds a more general light on how technical systems become embedded in society and how they support social interaction within the closest sphere of friends and family.

    • Hardcover $38.00 £30.00
  • New Tech, New Ties

    New Tech, New Ties

    How Mobile Communication Is Reshaping Social Cohesion

    Richard Ling

    How cell phones and mobile communication may in many cases strengthen social cohesion.

    The message of this book is simple: the mobile phone strengthens social bonds among family and friends. With a traditional land-line telephone, we place calls to a location and ask hopefully if someone is “there”; with a mobile phone, we have instant and perpetual access to friends and family regardless of where they are. But when we are engaged in these intimate conversations with absent friends, what happens to our relationship with the people who are actually in the same room with us? In New Tech, New Ties, Rich Ling examines how the mobile telephone affects both kinds of interactions—those mediated by mobile communication and those that are face to face. Ling finds that through the use of various social rituals the mobile telephone strengthens social ties within the circle of friends and family—sometimes at the expense of interaction with those who are physically present—and creates what he calls “bounded solidarity.” Ling argues that mobile communication helps to engender and develop social cohesion within the family and the peer group. Drawing on the work of Emile Durkheim, Erving Goffman, and Randall Collins, Ling shows that ritual interaction is a catalyst for the development of social bonding. From this perspective, he examines how mobile communication affects face-to-face ritual situations and how ritual is used in interaction mediated by mobile communication. He looks at the evidence, including interviews and observations from around the world, that documents the effect of mobile communication on social bonding and also examines some of the other possibly problematic issues raised by tighter social cohesion in small groups.

    • Hardcover $26.95 £18.95
    • Paperback $22.50 £17.99

Contributor

  • From Social Butterfly to Engaged Citizen

    From Social Butterfly to Engaged Citizen

    Urban Informatics, Social Media, Ubiquitous Computing, and Mobile Technology to Support Citizen Engagement

    Marcus Foth, Laura Forlano, Christine Satchell, and Martin Gibbs

    Studies from around the world show how the social media tools of Web 2.0 are shaping engagement with cities, communities, and spaces.

    Web 2.0 tools, including blogs, wikis, and photo sharing and social networking sites, have made possible a more participatory Internet experience. Much of this technology is available for mobile phones, where it can be integrated with such device-specific features as sensors and GPS. From Social Butterfly to Engaged Citizen examines how this increasingly open, collaborative, and personalizable technology is shaping not just our social interactions but new kinds of civic engagement with cities, communities, and spaces. It offers analyses and studies from around the world that explore how the power of social technologies can be harnessed for social engagement in urban areas.

    Chapters by leading researchers in the emerging field of urban informatics outline the theoretical context of their inquiries, describing a new view of the city as a hybrid that merges digital and physical worlds; examine technology-aided engagement involving issues of food, the environment, and sustainability; explore the creative use of location-based mobile technology in cities from Melbourne, Australia, to Dhaka, Bangladesh; study technological innovations for improving civic engagement; and discuss design research approaches for understanding the development of sentient real-time cities, including interaction portals and robots.

    • Hardcover $19.75 £14.99