Sara Kiesler

Sara Kiesler is Professor of Human Computer Interaction at Carnegie Mellon University. She has been elected into the CHI Academy by The Association for Computing Machinery's Special Interest Group on Computer-Human Interaction (ACM SIGCHI) in recognition of her outstanding leadership and service in the field of computer-human interaction.

  • Distributed Work

    Distributed Work

    Pamela J Hinds and Sara Kiesler

    Multidisciplinary research on dynamics, problems, and potential of distributed work.

    Technological advances and changes in the global economy are increasing the geographic distribution of work in industries as diverse as banking, wine production, and clothing design. Many workers communicate regularly with distant coworkers; some monitor and manipulate tools and objects at a distance. Work teams are spread across different cities or countries. Joint ventures and multiorganizational projects entail work in many locations. Two famous examples—the Hudson Bay Company's seventeenth-century fur trading empire and the electronic community that created the original Linux computer operating system—suggest that distributed work arrangements can be flexible, innovative, and highly successful. At the same time, distributed work complicates workers' professional and personal lives. Distributed work alters how people communicate and how they organize themselves and their work, and it changes the nature of employee-employer relationships.

    This book takes a multidisciplinary approach to the study of distributed work groups and organizations, the challenges inherent in distributed work, and ways to make distributed work more effective. Specific topics include division of labor, incentives, managing group members, facilitating interaction among distant workers, and monitoring performance. The final chapters focus on distributed work in one domain, collaborative scientific research. The contributors include psychologists, cognitive scientists, sociologists, anthropologists, historians, economists, and computer scientists.

    • Hardcover $19.75 £15.99
  • Connections

    Connections

    New Ways of Working in the Networked Organization

    Lee Sproull and Sara Kiesler

    Computer networking is changing the way people work and the way organizations function. Connections is an accessible guide to the promise and the pitfalls of this latest phase of the computer revolution.

    • Hardcover $24.00
    • Paperback $6.75 £5.99

Contributor

  • Building Successful Online Communities

    Building Successful Online Communities

    Evidence-Based Social Design

    Robert E. Kraut and Paul Resnick

    How insights from the social sciences, including social psychology and economics, can improve the design of online communities.

    Online communities are among the most popular destinations on the Internet, but not all online communities are equally successful. For every flourishing Facebook, there is a moribund Friendster—not to mention the scores of smaller social networking sites that never attracted enough members to be viable. This book offers lessons from theory and empirical research in the social sciences that can help improve the design of online communities.

    The authors draw on the literature in psychology, economics, and other social sciences, as well as their own research, translating general findings into useful design claims. They explain, for example, how to encourage information contributions based on the theory of public goods, and how to build members' commitment based on theories of interpersonal bond formation. For each design claim, they offer supporting evidence from theory, experiments, or observational studies.

    • Hardcover $41.00 £35.00
    • Paperback $35.00 £28.00
  • Scientific Collaboration on the Internet

    Scientific Collaboration on the Internet

    Gary M. Olson, Ann Zimmerman, and Nathan Bos

    The challenges and rewards of scientific collaboration enabled by information and communication technology, from theoretical approaches to in-depth case studies.

    Modern science is increasingly collaborative, as signaled by rising numbers of coauthored papers, papers with international coauthors, and multi-investigator grants. Historically, scientific collaborations were carried out by scientists in the same physical location—the Manhattan Project of the 1940s, for example, involved thousands of scientists gathered on a remote plateau in Los Alamos, New Mexico. Today, information and communication technologies allow cooperation among scientists from far-flung institutions and different disciplines. Scientific Collaboration on the Internet provides both broad and in-depth views of how new technology is enabling novel kinds of science and engineering collaboration. The book offers commentary from notable experts in the field along with case studies of large-scale collaborative projects, past and ongoing. The projects described range from the development of a national virtual observatory for astronomical research to a National Institutes of Health funding program for major multi-laboratory medical research; from the deployment of a cyberinfrastructure to connect experts in earthquake engineering to partnerships between developed and developing countries in AIDS research. The chapter authors speak frankly about the problems these projects encountered as well as the successes they achieved. The book strikes a useful balance between presenting the real stories of collaborations and developing a scientific approach to conceiving, designing, implementing, and evaluating such projects. It points to a future of scientific collaborations that build successfully on aspects from multiple disciplines.

    Contributors Mark S. Ackerman, Paul Avery, Matthew Bietz, Jeremy P. Birnholtz, Nathan Bos, Geoffrey C. Bowker, Randal Butler, David Conz, Eric Cook, Dan Cooney, Jonathon Cummings, Erik Dahl, Mark Ellisman, Ixchel Faniel, Thomas A. Finholt, Ian Foster, Jeffrey S. Grethe, Edward J. Hackett, Robert J. Hanisch, Libby Hemphill, Tony Hey, Erik C. Hofer, Mark James, Carl Kessleman, Sara Kiesler, Timothy L. Killeen, Airong Luo, Kelly L. Maglaughlin, Doru Marcusiu, Shawn McKee, William K. Michener, James D. Myers, Marsha Naidoo, Michael Nentwich, Gary M. Olson, Judith S. Olson, James Onken, Andrew Parker, John N. Parker, Mary Puetz, David Ribes, Kathleen Ricker, Diana Rhoten, Michael E. Rogers, Titus Schleyer, Diane H. Sonnenwald, B. F. Spencer, Jr., Stephanie D. Teasley, Anne Trefethen, Robert B. Waide, Mary C. Whitton, William Wulf, Jason Yerkie, Ann Zimmerman

    • Hardcover $10.75 £8.99