Thomas W. Malone

Thomas W. Malone is Patrick J. McGovern Professor of Management at MIT's Sloan School of Management and Director of the MIT Center for Collective Intelligence.

  • Handbook of Collective Intelligence

    Handbook of Collective Intelligence

    Thomas W. Malone and Michael S. Bernstein

    Experts describe the latest research in a rapidly growing multidisciplinary field, the study of groups of individuals acting collectively in ways that seem intelligent.

    Intelligence does not arise only in individual brains; it also arises in groups of individuals. This is collective intelligence: groups of individuals acting collectively in ways that seem intelligent. In recent years, a new kind of collective intelligence has emerged: interconnected groups of people and computers, collectively doing intelligent things. Today these groups are engaged in tasks that range from writing software to predicting the results of presidential elections. This volume reports on the latest research in the study of collective intelligence, laying out a shared set of research challenges from a variety of disciplinary and methodological perspectives. Taken together, these essays—by leading researchers from such fields as computer science, biology, economics, and psychology—lay the foundation for a new multidisciplinary field.

    Each essay describes the work on collective intelligence in a particular discipline—for example, economics and the study of markets; biology and research on emergent behavior in ant colonies; human-computer interaction and artificial intelligence; and cognitive psychology and the “wisdom of crowds” effect. Other areas in social science covered include social psychology, organizational theory, law, and communications.

    Contributors Eytan Adar, Ishani Aggarwal, Yochai Benkler, Michael S. Bernstein, Jeffrey P. Bigham, Jonathan Bragg, Deborah M. Gordon, Benjamin Mako Hill, Christopher H. Lin, Andrew W. Lo, Thomas W. Malone, Mausam, Brent Miller, Aaron Shaw, Mark Steyvers, Daniel S. Weld, Anita Williams Woolley

    • Hardcover $32.00 £25.00
  • Inventing the Organizations of the 21st Century

    Inventing the Organizations of the 21st Century

    Thomas W. Malone, Robert Laubacher, and Michael S. Scott Morton

    Technological changes have displaced the hierarchical corporation as the model for business organization; the large corporations of the new century are decentralizing and externalizing, creating networks of "industry ecosystems" that will replace the top-down organizations of the last century. Inventing the Organizations of the 21st Century reports on a five-year multidisciplinary research initiative conducted by MIT's Sloan School of Management and sponsored by leading international corporations. The goal of the initiative was not only to understand the way we work now but to invent new ways of working and put them into practice.The twenty articles in the book are organized to answer three questions. The first part, "What is changing?" examines the reasons for change and the results of change. The second part, "What can you do about it?" considers the new business strategies and organizations that technology and competition demand. The third part, "What do you want in the first place?" examines the goals that animate the initiative, which go beyond pure profit to reflect the human values we want the organizations of the twenty-first century to serve.

    • Hardcover $78.00
    • Paperback $31.00 £24.00
  • Organizing Business Knowledge

    Organizing Business Knowledge

    The MIT Process Handbook

    Thomas W. Malone, Kevin Crowston, and George A. Herman

    A systematic and powerful method for organizing and accessing business knowledge.

    The vision of the MIT Process Handbook Project is the creation of a systematic and powerful method of organizing and sharing business knowledge. Organizing Business Knowledge: The MIT Process Handbook presents the key findings of a multidisciplinary research group at MIT's Sloan School of Management that has worked for over a decade to lay the foundation for just such a comprehensive system. It does so by focusing on the process itself. The book proposes a set of fundamental concepts to guide analysis and a classification framework for organizing knowledge, and describes the publicly available online knowledge base developed by the project, which includes a set of representative templates and specific case examples as well as a set of software tools for organizing and sharing knowledge.

    Organizing Business Knowledge: The MIT Process Handbook includes twenty-one papers, some previously published and some appearing for the first time, that have come out of this decade-long project. Together, they form a comprehensive and coherent vision of the future of knowledge organization. The Handbook is organized into five parts: an introduction and overview; the presentation of a theory of process representation; "Contents of the Process Repository"; "Process Repository Uses," which gives examples from both research and practice; and a conclusion, which maps the progress so far and the challenges ahead.

    • Hardcover $66.00 £51.00