Skip navigation


  • Page 2 of 9
Marginal Notes on Innovation, Design, and Democracy

Innovation and design need not be about the search for a killer app. Innovation and design can start in people’s everyday activities. They can encompass local services, cultural production, arenas for public discourse, or technological platforms. The approach is participatory, collaborative, and engaging, with users and consumers acting as producers and creators. It is concerned less with making new things than with making a socially sustainable future.

Delivering Value and Driving Growth

Why is Memphis home to hundreds of motor carrier terminals and distribution centers? Why does the tiny island-nation of Singapore handle a fifth of the world’s maritime containers and half the world’s annual supply of crude oil? Which jobs can replace lost manufacturing jobs in advanced economies?

Options and Games

Corporate managers who face both strategic uncertainty and market uncertainty confront a classic trade-off between commitment and flexibility. They can stake a claim by making a large capital investment today, influencing their rivals’ behavior, or they can take a “wait and see” approach to avoid adverse market consequences tomorrow.

America's Secret Weapon in the Battle for Industrial Competitiveness

How can American manufacturing recapture its former dominance in the globalized industrial economy? In Worker Leadership, Fred Stahl proposes a strategy to boost enterprise productivity and restore America’s industrial power. Stahl outlines a revolutionary transformation of industrial culture that offers workers real control of production operations and manufacturing processes (as well as a monetary share of the savings from productivity gains). Stahl develops this new Theory of Worker Productivity into a strategy of Worker Leadership, with concrete, real-world examples.

Delivering Customer Value through Flexible Operations

In recent years, management gurus have urged businesses to adopt such strategies as just-in-time, lean manufacturing, offshoring, and frequent deliveries to retail outlets. But today, these much-touted strategies may be risky. Global financial turmoil, rising labor costs in developing countries, and huge volatility in the price of oil and other commodities can disrupt a company’s entire supply chain and threaten its ability to compete.

Lessons about Simulation Technology and Organizational Change from Automotive Design

Every workday we wrestle with cumbersome and unintuitive technologies. Our response is usually “That’s just the way it is.” Even technology designers and workplace managers believe that certain technological changes are inevitable and that they will bring specific, unavoidable organizational changes. In this book, Paul Leonardi offers a new conceptual framework for understanding why technologies and organizations change as they do and why people think those changes had to occur as they did.

The BP Oil Spill Disaster and the Future of Energy in America

On April 20, 2010, the gigantic drilling rig Deepwater Horizon blew up in the Gulf of Mexico, killing eleven crew members and causing a massive eruption of oil from BP’s Macondo well. For months, oil gushed into the Gulf, spreading death and destruction. Americans watched real-time video of the huge column of oil and gas spewing from the obviously failed “blowout preventer.” What was missing, though, was the larger story of this disaster.

Moving Through Crisis to Opportunity

Crisis—whether natural disaster, technological failure, economic collapse, or shocking acts of violence—can offer opportunities for collaboration, consensus building, and transformative social change. Communities often experience a surge of collective energy and purpose in the aftermath of crisis. Rather than rely on government and private-sector efforts to deal with crises through prevention and mitigation, we can harness post-crisis forces for recovery and change through innovative collaborative planning.

While we have been preoccupied with the latest i-gadget from Apple and with Google’s ongoing expansion, we may have missed something: the fundamental transformation of whole firms and industries into giant information-processing machines. Today, more than eighty percent of workers collect and analyze information (often in digital form) in the course of doing their jobs.

Improving Collaborative Planning and Management

Collaborative approaches are increasingly common across a range of governance and policy areas. Single-issue, single-organization solutions often prove ineffective for complex, contentious, and diffuse problems. Collaborative efforts allow cross-jurisdictional governance and policy, involving groups that may operate on different decision-making levels. In Beyond Consensus, Richard Margerum examines the full range of collaborative enterprises in natural resource management, urban planning, and environmental policy.

  • Page 2 of 9