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DOI: http://dx.doi.org/10.7551/978-0-262-33027-5-ch019
Page 79
First published 20 July 2015

Modelling Conflict within the Social Networks of Large Multi-Vendor Software Projects using Communicating Stream X-Machines

Richard Alun Williams

Abstract (Excerpt)

There continue to be failures in the management of large IT projects, with anecdotal evidence from the media suggesting that most large public sector projects are not delivered to budget or on time. The fact that we continue to incur failures in managing large IT implementations should come as no surprise however, as they contain a number of areas of risk, ranging from the detailed technical requirements, to the overly ambitious timescales, and the need for large numbers of individual commercial organisations to seamlessly work together in a symbiotic manner. Indeed, some of the larger IT implementations consist of hundreds of customer and third-party team members, who are organised into multiple project teams, and may be located across different geographies and time zones.