Bookseller, MIT Press, to perform complex customer service, sales, merchandising, and clerical duties in a fast-paced retail environment. Responsibilities include responding to client inquiries on the sales floor, via telephone, and by email; providing direct sales assistance to customers regarding the books published by the Press and its publishing disciplines; processing sales via cash register; ordering, shipping, and receiving inventory; stocking and merchandising shelves; providing general clerical support; representing the bookstore at off-site events; and other duties as needed.
The MIT Press Bookstore functions as a showroom for the MIT Press and provides a range of retail services to both the MIT community and the public-at-large, with a specific emphasis on scholarly and academic publishing.
REQUIRED: a high school diploma or its equivalent; a minimum of one year of bookstore or related retail experience; experience working as part of a retail team in a fast-paced, customer service-oriented environment; strong interpersonal and customer service skills and ease with telephone, email, and in-person communication; and attention to detail. Must be able to juggle multiple priorities despite frequent interruptions, work independently, handle confidential financial information, interpret store policies using discretion and judgment, and lift boxes weighing up to 30 lbs. Familiarity with Press’s publications and the Institute helpful, as is an active interest in scholarly or nonfiction publishing. A basic understanding of the Press’s scholarly disciplines (e.g., computer science, neuroscience, linguistics, etc.) would be useful. Post high school education and proficiency with Excel and Word preferred. Job #15943-2
Bookstore hours: M-F, 9:00 A.M. - 7:00 P.M.; weekends, 12:00 - 6:00 P.M. Must be flexible about scheduling and able to work evening and occasional weekend hours.
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Community and Resource Development Associate (Half-time position)
The Development Associate will support the MIT Press director in the implementation of strategic plans to increase philanthropic and community engagement with the MIT Press. The successful candidate will be highly organized, efficient, and self-directed.
Principal Duties and Responsibilities (Essential Functions**):
Supports the MIT Press director in all activities directed at philanthropic and community engagement with the MIT Press. Works with MIT Press Director to identify prospects, in coordination with Resource Development and Annual Giving. Builds and implements general fundraising strategies to cultivate and solicit new prospects. Develops and maintains systems and processes for the organization, tracking, planning, and execution of a variety of development and communication projects. Coordinates efforts with Libraries Resource Development staff.
Will manage relevant infrastructure and systems at the MIT Press, including creating new reports and providing research summaries on prospects as needed. Documents all donor interactions in a timely fashion utilizing MIT Advancement database. Coordinates stewardship efforts by gathering information and compiling useful ad hoc stewardship pieces. Oversees growth and stewardship of the Friends of the MIT Press program.
Builds relationships and partnerships within Cambridge and Boston, especially within the Kendall Square communities. Must maintain a deep knowledge of the MIT Press publishing programs. Will report to the Director of the MIT Press.
Qualifications & Skills:
A minimum of a bachelor’s degree and at least three years of experience that demonstrates interest in development and constituency engagement.
Demonstrated ability to navigate a complex advancement organization. Experience with Ellucian/Advance or other donor or relationship management platforms; discretion with highly confidential information.
Expertise with Microsoft Office and FileMaker applications.
Strong project management, verbal and written communication skills; flexibility; ability to work independently, take initiative, anticipate needs, and act decisively and efficiently.
This position requires creativity and being open-minded and entrepreneurial. Must be eager to articulate the case for philanthropic support of the MIT Press both internally and externally, and interested in building and leveraging relationships with contacts in the creative, business, technology, and philanthropic communities.
Other duties as assigned.
Background in scholarly, literary, arts, or nonprofit setting.
Experience in or portfolio of writing for a variety of contexts, including marketing copy, email marketing, and individual donor correspondence;
Expertise with email marketing platforms like MailChimp or Constant Contact, and facility with web content interfaces.
Prior experience in event management.
Half-time schedule, specific hours to be determined. Evening and weekend work may be required on occasion.
The MIT Press welcomes applicants from diverse backgrounds. Candidates who have significant personal experience or engagement with low-income communities or communities that are underrepresented in scholarly publishing are strongly encouraged to apply.
Please apply for these positions with a cover letter, on the MIT Careers Site using the job cart portal.