Jobs

The MIT Press welcomes applicants from diverse backgrounds. Candidates who have significant personal experience or engagement with low-income communities or communities that are underrepresented in scholarly publishing are strongly encouraged to apply.

Open Positions:

Senior Library Relations and Sales Associate

The Senior Library Relations and Sales Associate works to build and grow business and maintain long-term relationships with the academic library market for MIT Press content, working with the Senior Manager, Library Relations and Sales. The role takes a lead in developing new relationships with library partners through individual outreach, collective campaign coordination, gap analysis, and creative solutions—including considering new tools, processes, and workflows. The Senior Associate takes responsibility for new sales approaches and ideas in coordination with the Senior Manager, Library Relations and Sales. The Senior Associate proactively coordinates with other internal departments including digital products and software services and journals and digital products customer service to ensure customer engagement and success, finding and implementing solutions for excellent discovery, delivery, and access to content.

This is a full-time, 40-hour/week position. MIT Press offers a hybrid work environment. This position can be fully remote, partially remote, or fully onsite at our office in Cambridge, MA.

Principal Duties and Responsibilities:

  • Cultivates new sales and chases leads with an eye to customer success, together with the Senior Manager, Library Relations and Sales
  • Employs a variety of sales techniques including cold calls and email campaigns and suggests and develops new approaches to obtain sales and develop customer relationships
  • Works to implement new business models and grow sales through customer targeting, gap analysis, and market awareness
  • Prepares and manages data and reports on sales and usage of MIT Press digital products and is able to use reporting to influence library purchasing decsisions
  • Develops and prepares quotes and proposals for select customers
  • Handles queries from librarians with speed and care
  • Tracks renewals and chases lapsed renewals for MIT Press Journals, MIT Press Direct ebooks collections, and MIT CogNet
  • Supports sales representatives working internationally by setting up trials, providing product information, doing market research, and troubleshooting customer issues
  • Helps to maintain customer-facing product information, including title lists, product prospectuses, and price lists
  • Explores and implements tools and improved workflows for sales support
  • Works collaboratively with customer service, and provides support and mentorship on new tools to ensure positive relationship development with the library market
  • Collaborates with institutional marketing to develop campaigns to drive growth for all institutional facing products
  • Stays connected to developments and trends in the library market, in particular for digital products and new business models
  • Meets annual sales targets set in collaboration with the Senior Manager, Library Relations and Sales
  • Travels to select library conferences and university campuses (when possible)
  • Other duties as needed or required

Qualifications and Skills

Education: High school degree required; Bachelor’s degree preferred.

Experience: 5 years of administrative experience and/or sales experience in a publishing setting required, preferably in the academic library market.

Skills:

  • Ability to work independently
  • Strong ability to work cross-departmentally and understand the varying needs of differing teams
  • Ability to build and maintain strong professional relationships
  • Focused data management and analysis skills
  • Solutions driven with an ability to pivot and lead in the face of changing needs
  • Abilty to focus on the detail while seeing the bigger picture
  • Creative thinker

This is a full-time, 40-hour/week position.

MIT Press offers a hybrid work environment. This position can be fully remote, partially remote, or fully onsite at our office in Cambridge, MA.

Apply Online


To comply with regulations by the American with Disabilities Act (ADA), the principal duties in job descriptions must be essential to the job. To identify essential functions, focus on the purpose and the result of the duties rather than the manner in which they are performed. The following definition applies: a job function is essential if removal of that function would fundamentally change the job.

The MIT Press welcomes applicants from diverse backgrounds. Candidates who have significant personal experience or engagement with low-income communities or communities that are underrepresented in scholarly publishing are strongly encouraged to apply.

Employment is contingent upon the completion of a satisfactory background check.

Please apply for these positions with a cover letter, on the MIT Careers Site using the job cart portal.

Internships at The MIT Press