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Arthur H. M. ter Hofstede

Arthur H. M. ter Hofstede is Professor in the Information Systems School at Queensland University of Technology.

Titles by This Author

The Definitive Guide

The study of business processes has emerged as a highly effective approach to coordinating an organization’s complex service- and knowledge-based activities. The growing field of business process management (BPM) focuses on methods and tools for designing, enacting, and analyzing business processes. This volume offers a definitive guide to the use of patterns, which synthesize the wide range of approaches to modeling business processes.