Mobile technologies are often hailed as a way to “give voice to the voiceless.” Behind the praise, though, are beliefs about technology as a gateway to opportunity and voice as a metaphor for agency and self-representation. In Giving Voice, Meryl Alper explores these assumptions by looking closely at one such case—the use of the Apple iPad and mobile app Proloquo2Go, which converts icons and text into synthetic speech, by children with disabilities (including autism and cerebral palsy) and their families. She finds that despite claims to empowerment, the hardware and software are still subject to disempowering structural inequalities. Views of technology as a great equalizer, she illustrates, rarely account for all the ways that culture, law, policy, and even technology itself can reinforce disparity, particularly for those with disabilities.
Alper explores, among other things, alternative understandings of voice, the surprising sociotechnical importance of the iPad case, and convergences and divergences in the lives of parents across class. She shows that working-class and low-income parents understand the app and other communication technologies differently from upper- and middle-class parents, and that the institutional ecosystem reflects a bias toward those more privileged.
Handing someone a talking tablet computer does not in itself give that person a voice. Alper finds that the ability to mobilize social, economic, and cultural capital shapes the extent to which individuals can not only speak but be heard.
About the Author
Meryl Alper is Assistant Professor of Communication Studies at Northeastern University and a Faculty Associate with Harvard University’s Berkman Center for Internet and Society. She is the author of a MacArthur Foundation Report, Digital Youth with Disabilities (MIT Press).
—Mizuko Ito, Professor in Residence, University of California Humanities Research Institute; coauthor of Hanging Out, Messing Around, and Geeking Out
—Gerard Goggin, Professor of Media and Communications, University of Sydney
—Mary L. Gray, Senior Researcher, Microsoft Research; Associate Professor, Indiana University; author of Out in the Country: Youth, Media, and Queer Visibility in Rural America
—John Durham Peters, Professor of English and Film and Media Studies, Yale University; author of The Marvelous Clouds