Jobs

The MIT Press welcomes applicants from diverse backgrounds. Candidates who have significant personal experience or engagement with low-income communities or communities that are underrepresented in scholarly publishing are strongly encouraged to apply.


Software Developer

Position Overview:

The Software Developer will design, create, maintain, and update web sites, services, databases, and tools to support the industry-leading digital and print publishing at the MIT Press. The candidate will create databases, code, and tools that meet system and industry standards, and will review deliverables to ensure project goals are accomplished. The developer will analyze performance of programs and take action to correct deficiencies based on consultation with users and approval of supervisor. The developer will document tools, internal processes, and processes involving vendor software.

The MIT Press is one of the largest and most distinguished university presses in the world and a leading publisher of books and journals at the intersection of science, technology, art, social science, and design.


Principal Duties and Responsibilities (Essential Functions**):

 

  • The candidate will participate in designing, developing and maintaining scholarly digital projects of the MIT Press. 
  • This includes development of work plans, schedules, project estimates, resource plans and status reports using Jira Software and Confluence or equivalent tools. 
  • Working with other developers, technical staff, and with stakeholders, the candidate will maintain and extend the PHP codebase of a Drupal 8 website hosted at Acquia (mitpress.mit.edu), as well as legacy Drupal 7 websites (cognet.mit.edu, arteca.mit.edu), and support future website migrations. 
  • The developer will create and update internal tools that process incoming and outgoing PDF, XML, image, and other files to support publishing workflows.
  • The job requires the ability to coordinate projects across the Press and with outside vendors. 
  • The candidate will confer with internal users to gain understanding of needed changes or modifications of existing programs.


Supervision Received:

Receives general supervision from the Manager of Software Services. May report to project managers for selected aspects of technical projects.


Supervision Exercised:

Occasional supervision of temporary staff or interns.


Qualifications & Skills: 

EDUCATION: Bachelor’s degree in a related field required. 


EXPERIENCE:  Minimum 3 years relevant programming experience required. Advanced knowledge of IT standards/policies required. 

SKILLS: 

  • Experience with the LAMP stack and some combination of XML, XSLT, Java, and PHP development. 
  • Experience with other programming languages/environments/concepts including XPath, XQuery, JavaScript, XML, CSS, SQL, Web Services and REST. 
  • Familiarity with development lifecycles, change management, and operational support. 
  • Must possess excellent interpersonal, writing, and verbal communication skills. 
  • Ability to independently analyze and resolve complex problems is required. 
  • The ability to document programs, programming problems, and resolutions for future reference is required. 
  • The ability to direct supporting technical activities, including system and database administration, is required. 
  • The ability to work proactively and with self-direction within a cross-functional team is required.

PREFFERED QUALIFICATIONS & SKILLS: 

  • Three years of experience building publishing and/or scholarly publishing projects and experience in web programming and applications development; 
  • Three years of experience customizing and implementing XML publishing tools; 
  • Familiarity with university and research environments, knowledge of information technology and computing applications as implemented in scholarly research services. 
  • Domain knowledge of scholarly journals and books publishing would be a plus.

** To comply with regulations by the American with Disabilities Act (ADA), the principal duties in job descriptions must be essential to the job. To identify essential functions, focus on the purpose and the result of the duties rather than the manner in which they are performed. The following definition applies: a job function is essential if removal of that function would fundamentally change the job.

Apply Online

10/08/2019

 


Senior Bookseller

Position Overview:

As part of a small team, perform complex customer service, sales, merchandising, and clerical duties in a fast-paced retail environment for the MIT Press. The MIT Press Bookstore functions as a showroom for the MIT Press and provides a range of retail services to both the MIT community and the public-at-large with a specific emphasis on scholarly and academic publishing. Key position at the crux of a dynamic small team, perform complex customer service, sales, merchandising, and clerical duties in a fast-paced retail environment for the MIT Press.

Principal Duties and Responsibilities (Essential Functions**):

CUSTOMER SERVICE

  • Provide backup to booksellers handling complex service requests
  • Assist store visitors in finding and purchasing books 
  • Assist campus and local visitors in locating resources at MIT and in surrounding neighborhood
  • Answer questions and take orders via telephone, and respond to customer queries via email
  • Use available resources (printed & online) for help in answering customer service queries
  • Maintain professional, helpful, and positive attitude in all service situations

SALES

  • Responsible for reconciling off-site event sales, and completing event sales reporting
  • Maintain proficiency with Anthology point-of-sale system and all sales functions
  • Process sales via Anthology cash register
  • Follow all store sales policies, including those regarding handling of cash, and credit card data security
  • Make recommendations and suggestive sales to customers
  • Prepare short written reviews of books for use in store, and Online.
  • Develop knowledge of MIT Press publications and related subject areas
  • Represent the bookstore at off-site retail events, sometimes independently

ORDERING

  • Ensure that backlist order quantities are appropriate, and that orders are placed on schedule
  • Responsible for tracking and correcting all unresolved ordering issues
  • Responsible for ordering and tracking event and customer special orders
  • Responsible for meeting with certain reps as well as ordering frontlist in specific categories, in consultation with the Store Manager. 
  • Analyze daily sales reports and designate merchandise for reorder as necessary
  • Prepare and place purchase orders with vendors via fax, email, and phone
  • Make relevant recommendations for front-list buying from catalogs as directed by manager


RECIEVING

  • Organize and  prioritize deliveries for daily receiving by floor staff
  • Responsible for tracking and correcting all unresolved shipping issues
  • Ensure that all invoices are received into inventory and passed for payment in a timely fashion
  • Lift and unpack incoming cartons of books, and check manifests of deliveries for accuracy
  • Affix prices to books and insert security tags as required
  • Enter receiving details into computerized inventory system
  • Call publishers to correct shipping issues and report damaged deliveries

SECTION MAINTENANCE AND MERCHANDISING

  • Direct booksellers in daily maintenance of sales floor
  • Direct booksellers in organization and straightening of their sections
  • Develop in-store displays in consultation with store manager
  • Perform daily shelving and straightening of displays in the store
  • Maintain 3-5 subject areas independently, and assist with other major sections
  • Keep store sections, display areas, and overstock areas neat and orderly in appearance
  • Alphabetize books
  • Restock depleted books from overstock
  • Change featured titles periodically (informed by bestseller & new arrival reports)
  • Cleaning

RETURNS

  • Supervise returns performed by booksellers and check for completeness
  • Utilize computerized inventory system to prepare slow inventory for return to vendors

SHIPPING

  • Pack orders and returns for shipping via USPS, FedEx, and UPS
  • Package and ship sales from Online partner vendors
  • Follow all shipping policies and maintain proper order of shipping paperwork
  • Maintain basic standards for quality and appropriateness of packaging

CLERICAL

  • Prepare cash deposits and daily sales reports using Excel
  • Assist in organizing invoices and billing statements for entry into SAP 
  • Filing
  • Enter bibliographic data for forthcoming titles into inventory database

ACCOUNTS PAYABLE

  • Assist with tracking and paying purchasing card vendors
  • Assist with troubleshooting vendor accounting issues 

TRAINING AND SUPERVISION

  • Assists manager with training of new employees
  • Responsible for supervising booksellers in manager’s absence
  • Responsible for handling customer disputes in manager’s absence
  • Assist booksellers in achieving daily goals under direction of the bookstore manager
  • Set exemplary standards for other employees
  • Communicate store needs to the bookstore manager

Other duties as needed or required.

Supervision Received:

The senior bookseller receives general supervision from the bookstore manager.

Supervision Exercised:

The senior bookseller supervises the other booksellers in the manager’s absence.

Qualifications & Skills: 

EDUCATION: High School education or equivalent.

EXPERIENCE: Two years of experience in sales and bookstore operations is required. 

SKILLS: Excellent organizational and communication skills, strong administrative computer skills (MS Word, Excel), and the ability to coordinate and prioritize projects and tasks. Deals with confidential information and/or issues using discretion and judgment.

HOURS: Evening/night/weekend work required, when the bookstore is open for business.

 

** To comply with regulations by the American with Disabilities Act (ADA), the principal duties in job descriptions must be essential to the job. To identify essential functions, focus on the purpose and the result of the duties rather than the manner in which they are performed. The following definition applies: a job function is essential if removal of that function would fundamentally change the job.

Apply Online

09/09/2019


 


Bookseller

Position Overview:

Perform complex customer service, sales, merchandising, and clerical duties in a fast paced, self-motivated environment, juggle multiple priorities despite frequent interruptions – 90%

Assist in hosting events both in-store and off-site -- 10%

Principal Duties and Responsibilities (Essential Functions**):

CUSTOMER SERVICE

  • Assist customers in finding and purchasing books 
  • Proficiency with point-of-sale system Anthology
  • Assist campus and local visitors in locating resources at MIT and in surrounding neighborhood
  • Answer questions and take orders via telephone, and respond to customer queries via email
  • Use available resources (printed & online) for help in answering customer service queries
  • Maintain professional, helpful, and positive attitude in all service situations
  • Take deliveries to various campus locations

SALES

  • Maintain proficiency with Anthology point-of-sale system and all sales functions
  • Process sales via Anthology cash register
  • Follow all store sales policies, including those regarding handling of cash, and credit card data security
  • Develop knowledge of MIT Press publications and related subject areas
  • Represent the bookstore at off-site retail events, and be comfortable doing so independently
  • Handle sales at offsite events

RECEIVING

  • Lift and unpack incoming cartons of books, and check manifests of deliveries for accuracy
  • Able to lift up to 40 lbs

SECTION MAINTENANCE & MERCHANDISING

  • Perform daily shelving and straightening of displays in the store
  • Maintain 3-5 subject areas independently, and assist with other major sections
  • Keep store sections, display areas, and overstock areas neat, alphabetical, and orderly in appearance
  • Restock depleted books from overstock
  • Pull books from sections in preparation for returns
  • Change featured titles periodically (informed by bestseller & new arrival reports or as directed by manager)
  • Cleaning
  • Knows all store sections and their respective overstock areas
  • Develop knowledge of MIT Press and related publications
  • Pull stock via sale reports in preparation for returns

SHIPPING

  • Pack orders and returns for shipping via USPS, FedEx, and UPS
  • Package and ship sales from online partner vendors
  • Follow all shipping policies and maintain proper order of shipping paperwork
  • Maintain basic standards for quality and appropriateness of packaging

CLERICAL

  • Prepare cash deposits and daily sales reports using Excel
  • Filing
  • Enter bibliographic data for forthcoming titles into inventory database
  • Make bank and Post-Office deliveries or run other necessary errands

Other duties as needed or required.

Supervision Received:

The manager of the MIT Press Bookstore provides daily supervision.

Supervision Exercised:

None.

Qualifications & Skills: 

EDUCATION: A high school degree or equivalent is required.

EXPERIENCE: Minimum of one years working in a bookstore or other related experience. 

SKILLS:  

  • Working knowledge of Windows, MS Word, Excel, Outlook or other email program.  
  • Excellent interpersonal and oral and written communication skills.  
  • Should be able to work both independently and in a team-oriented environment.  
  • Must be organized, able to switch between tasks while maintaining focus, and able to work quickly and accurately under pressure.
  • Deals with confidential information and/or issues using discretion and judgment.

HOURS: Must have flexible scheduling, and be available to work evenings and weekends. Bookstore Hours are 10-6 M-F, 12-6 weekends, with extended hours during events.

PREFERRED:

  • Familiarity with the Press’s publications and the Institute helpful, as is an active interest in scholarly or nonfiction publishing. 
  • A basic understanding of the Press’s scholarly disciplines (e.g., computer science, neuroscience, linguistics, etc.).
     

** To comply with regulations by the American with Disabilities Act (ADA), the principal duties in job descriptions must be essential to the job. To identify essential functions, focus on the purpose and the result of the duties rather than the manner in which they are performed. The following definition applies: a job function is essential if removal of that function would fundamentally change the job.

Apply Online

09/09/2019

 


Acquisitions and Administrative Assistant

Position Overview:

Assist an Acquisitions Editor with project management for the MIT Press’s book programs in the physical sciences, mathematics, and engineering across a range of publication types, including trade books, textbooks, and professional monographs. Assist the Department Administrator and Editorial Director with a variety of tasks.

Principal Duties and Responsibilities (Essential Functions**):

  • Working with authors to prepare manuscripts and artwork for production, 
  • Handling administrative functions such as data entry, correspondence, and payments; 
  • Managing the peer review process for new projects; 
  • Soliciting endorsements for forthcoming books; 
  • Conducting research on competing and comparable titles; 
  • Preparing production estimates, P&L statements, and publishing plans; 
  • Assisting the editors and authors as their liaison with other departments; 
  • Overseeing permissions clearance; 
  • Preparing projects for presentation and presenting them as needed. 

Additional Duties and Responsibilities:

  • Planning and scheduling meetings and events; 
  • Coordinating remote presenters via Webex; 
  • Gathering and formatting documents for distribution to the Publishing Committee and Editorial Board. 
  • Taking notes at weekly publishing committee meetings, schedules meetings, transmittal meetings, editorial board meetings, and department meetings. 
  • Creating and distributing departmental reports; 
  • Organizing author lunches and events. 
  • Reconciling monthly contract signings with Filemaker database. 
  • Filing contracts and amendments. 
  • Distributing mail and office copies to the department. 
  • Maintaining department wiki and documenting department procedures; 
  • Communicating changes to workflows and procedures to the acquisitions department; 
  • Coordinating with the Director of Open Access on funding and internal workflows for open access titles; 
  • Organizing seasonal list planning meetings.

Some travel may be required. This job offers a great opportunity to learn the book acquisitions process at a major university press. 

Supervision Received:

The Acquisitions & Administrative Assistant will receive general supervision from the Editorial Director.

Supervision Exercised:

None

Qualifications & Skills: 

EDUCATION: High school diploma or equivalent required. Bachelor’s degree in a related field preferred.

EXPERIENCE: Minimum 3 years of administrative experience required. Previous publishing experience is helpful, but not required.

SKILLS: 

  • Excellent organizational and communication skills, 
  • Strong administrative computer skills (MS Word, FileMaker, Excel, PowerPoint), 
  • Ability to coordinate and prioritize multiple task demands, and effectively manage time,
  • Detail-oriented, self-motivated, and enjoy working in teams when necessary.

** To comply with regulations by the American with Disabilities Act (ADA), the principal duties in job descriptions must be essential to the job. To identify essential functions, focus on the purpose and the result of the duties rather than the manner in which they are performed. The following definition applies: a job function is essential if removal of that function would fundamentally change the job.

Apply Online

07/19/2019

 


Marketing and Publicity Assistant

Position Overview:

The marketing and publicity assistant will support the marketing and publicity departments, reporting to the Digital Marketing Manager and executing marketing and administrative tasks to promote books and journals published by the university press. 

Principal Duties and Responsibilities (Essential Functions**):

  • Organize and maintain files and materials for the marketing and publicity departments. 
  • Assist with execution of email, social, web, and print marketing campaigns.
  • Manage contact and inquiry mailboxes.
  • Contribute to social media posting, blog post writing, and marketing email creation. 
  • Gather reports to track the performance of marketing campaigns, including direct mail campaigns, digital marketing campaigns, and exhibit campaigns. 
  • Support direct and email marketing list pulls, uploads and list management.
  • Coordinate and execute marketing and publicity-related printing and mailing, including returns from mailings. 
  • Assist with proofreading, price checking, and permissions as needed.
  • Organize and submit marketing invoices for payment.
  • Document processes to increase team productivity.
  • Submit authors to seasonal awards lists. 
  • Help gather research on top publicity and advertising channels for individual book promotions. 
  • Help create and design presentations for internal meetings as well as conference sessions. 
  • Coordinates the seasonal creation of advanced reading copies of books for the use of the publicity department
  • Coordinates and submits information to Publishers Weekly and The Bookseller for their regular round-ups
  • Assists individual publicists on research projects
  • Assists individual publicists on campaigns where appropriate


Supervision Received:

The Marketing and Publicity Assistant reports directly to the Digital Marketing Manager, and occasionally will report to the Global Publicity Manager

Supervision Exercised:

None

Qualifications & Skills: 

EDUCATION: High-school diploma or equivalent required. Bachelor's degree in marketing, communications, or a related field preferred

EXPERIENCE: Minimum 3 years of administrative, office, or related experience required.

SKILLS: Strong writing and editing experience 

PREFERRED:

  • Experience with marketing tools
  • Experience with Adobe Creative Cloud Suite
  • Familiar with Office 365
  • Strong organizational skills with attention to details
  • Strong communication skills: verbal, written, presentation
  • Ability to handle diverse projects and meet tight deadlines
  • Motivated, team player who enjoys working cross-functionally with global and virtual teams 


** To comply with regulations by the American with Disabilities Act (ADA), the principal duties in job descriptions must be essential to the job. To identify essential functions, focus on the purpose and the result of the duties rather than the manner in which they are performed. The following definition applies: a job function is essential if removal of that function would fundamentally change the job.

Apply Online

07/19/2019
 


Order Fulfillment Assistant

Position Overview:

  • Process department mail, enter orders into the fulfillment system database, generate daily fulfillment files – 60%
  • Enter bookstore/newsstand orders, payments, and returns – 10%
  • Provide basic customer service – 30%


Principal Duties and Responsibilities (Essential Functions**):

  • Open department mail and sort as appropriate
  • Process payments (checks, wire transfers, credit cards), insuring funds will be deposited correctly
  • Enter orders and invoices into fulfillment system watching for potential misuse or fraud
  • Balance each batch to verify payments were entered correctly
  • Review and process web orders daily
  • Balance and record daily credit card charges by journal
  • Return duplicate payments, foreign checks, unidentified checks, and checks we cannot accept
  • Process bounced checks which includes suspending the subscription and contacting the customer
  • Contact customers with questions about orders and payments, e.g. your credit card was declined, how should we apply this check etc.
  • Send receipts, gift letters, and order and price information
  • Enter subscriber address changes
  • Cancel subscriptions in fulfillment system at customer’s request
  • Process refund check requests through SAP which includes verifying the refund should be issued and mailing the refund check to the customer with explanation of refund
  • Review subscriptions which have been identified as potentially fraudulent or suspended, work with supervisor to determine appropriate action
  • Answer bookstore/newsstand/distributor inquiries, send order forms, promotional material, etc
  • Receive and apply bookstore and distributor payments
  • Process standing orders, create packing slips for each issue published, and send to vendor
  • Process returns and issue credits
  • Send monthly statements, contacting customers when payment is overdue
  • Maintain trade sales database and customer lists
  • Provide backup telephone support for Customer Service
  • Other duties as needed or required

Supervision Received:

The manager of the Journals and Digital Products Customer Service group provides daily supervision.

Supervision Exercised:

None.

Qualifications & Skills: 

Education: A high school degree or equivalent is required.  Some higher education preferred.

Experience: Minimum of two years in order entry and/or providing fulfillment support by telephone, fax, and email.
 
Skills:  Working knowledge of Windows, MS Word, Excel, Outlook or other email program, and Internet Explorer or other web browser.  Excellent interpersonal and oral and written communication skills.  Should be able to work both independently and in a team-oriented environment.  Must be organized, able to switch between tasks while maintaining focus, and able to work quickly and accurately under pressure.  

Deals with confidential information and/or issues using discretion and judgment.

Apply Online

07/05/2019

 


 

Bookstore Manager

BOOKSTORE MANAGERMIT Press Bookstore, to function as the senior member of the bookstore, with responsibility for leading a small, dynamic team of booksellers; providing exemplary customer service; sales and merchandising; overseeing all buying, accounting, and operations; and growing the business to specified targets in a fast-paced retail environment. Responsibilities include hiring, scheduling, supervising, and training staff; maintaining the sales floor; directly assisting customers; guiding the store’s marketing, social media efforts, and in-store merchandising; supervising events staff in coordinating an active events schedule; inventory curation and control; accounting and budgeting functions; monitoring/analyzing and reporting on sales data; maintaining and operating the Espresso Book Machine program; maintaining point-of-sale system, IT software updates, and operational functioning of the store; acting facility manager; and liaising with the MIT Press leadership and staff.  

The MIT Press Bookstore is a full-service bookstore offering trade and scholarly/academic titles across a range of fields and serves as a showroom to the publications of the MIT Press (MITP). 

Job Requirements

REQUIRED:  college degree; three years of bookstore or clearly relevant retail management experience; strong organizational, problem-solving, interpersonal, leadership, and customer service skills; ease with telephone, email, and in-person communication; and attention to detail.  Must be able to juggle multiple priorities despite frequent interruptions, work both independently and as a team player, handle confidential financial information and interpret store policies using discretion and judgment, and lift boxes weighing up to 40 lbs.  Familiarity with MIT and the Press’s publications and scholarly disciplines (e.g., computer science, neuroscience, linguistics, etc.) desirable, as is an active interest in scholarly/nonfiction publishing.  Proficiency with Excel, Word, InDesign, MailChimp, and Eventbrite preferred.  Job #17438-7

Frequent weekend and evening work will be required. 

05/18/19

Apply Online

 


The MIT Press welcomes applicants from diverse backgrounds. Candidates who have significant personal experience or engagement with low-income communities or communities that are underrepresented in scholarly publishing are strongly encouraged to apply.
 

Please apply for these positions with a cover letter, on the MIT Careers Site using the job cart portal.

Internships at The MIT Press